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What questions to ask while interviewing a virtual assistant?

Writer's picture: getcallersgetcallers

If you are running a business firm you must be aware of the importance of a virtual assistant. Hiring a virtual assistant for your business firm is one of the best things you can do. No doubt, there are multiple benefits of trying a virtual assistant service.

The flexibility, cost reduction, economies of scale are a number of compelling reasons for hiring a virtual assistant. Despite all the advantages if you are do not ask the proper questions from the virtual assistants before hiring them, you will not be able to evaluate their strengths and weakness. Various important questions are a requirement to ask before appointing any virtual assistant for your business.

Here are some questions you must ask:

What are your normal business hours?

Nowadays, it has become possible to get virtual assistants from all across the globe all thanks to the presence of the outsourcing marketplace. It should be kept in mind that most of the people which include online workers as well tend to operate their local time zones.




What time zones you are in? Is one of the most essential questions that you must ask while appointing a virtual assistant. Knowledge of normal business hours is essential for both parties. This will help both the parties to have and sustain a healthy relationship while operating on completely different schedules.

Hourly or fixed price?

It is true, that most of the virtual assistance services will fall into one or two categories that are fixed-price or hourly price. The owner of the business firm should be aware of if hourly pricing or fixed pricing will work to get the job done.

What all are included in your fees?

This is one of the most necessary questions because the price of the virtual assistants differs depending on the experience level and skills as they use different pricing structures. You need to ask your virtual employees whether you are supposed to make an additional payment for a project that was a fixed price job but requires revision to it.

Along with this, make sure that you ask them about the phone calls that are made for a project and whether the cost of doing this is included in their fees.

If you are planning to get virtual assistants then make sure you take the assistance of “GetCallers” as it among the best customer care service providers.

 
 
 

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